Responsible Gaming
Our Commitment to Responsible Gaming
Gambling Should Be Entertainment
At Fair Go Casino, we believe gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to seek help.
Age Verification
Fair Go Casino is only available to individuals who are 18 years of age or older in Australia. We are committed to preventing access by minors and take age verification seriously. If you are under 18, please do not attempt to register or play.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your own behaviour, please consider seeking support:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling Activity: Concealing the amount of time or money spent gambling from family or friends
- Loss of Control: Inability to stop or reduce gambling despite wanting to
- Neglecting Responsibilities: Gambling interferes with work, study, or personal relationships
- Increasing Bets: Needing to gamble with larger amounts to achieve the same excitement
- Financial Problems: Borrowing money to gamble or gambling with money needed for essentials
- Mood Changes: Irritability or anxiety when unable to gamble
- Failed Attempts to Quit: Repeated unsuccessful efforts to reduce or stop gambling
Self-Help Tools & Player Protection Features
Fair Go Casino provides tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a given timeframe
- Reality Checks: Receive periodic reminders during play sessions about how long you've been gaming
- Self-Exclusion: Temporarily or permanently exclude yourself from your account and all Fair Go Casino services
- Session Time Limits: Automatically end your gaming session after a set period
To access these tools or learn more, please visit your account settings or contact our customer support team.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, help is available:
- Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free confidential counselling and support for people in Australia affected by problem gambling. - Gamblers Anonymous Australia
A peer support organization providing free meetings and assistance to those struggling with gambling addiction. - National Gambling Helpline (Australia)
Phone: 1800 858 858 (Free call, available 24/7)
Confidential support and referrals to local services. - GamCare (United Kingdom)
Website: www.gamcare.org.uk
Information and support for problem gamblers and their families. - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling operators. - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Resources, referrals, and support for problem gambling. - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Evidence-based information and advocacy on responsible gambling.
If You Need Help
Seeking help is a sign of strength, not weakness. Problem gambling is a treatable condition, and support is available. If you or a loved one is experiencing gambling-related difficulties:
- Reach out to one of the support organizations listed above
- Contact your healthcare provider or local mental health service
- Use the self-help tools available on Fair Go Casino to limit your play
- Consider self-exclusion if you need to step away completely
- Talk to a trusted family member or friend
You are not alone. Help is just a phone call or click away.
For more information about responsible gaming, visit Gambling Help Online or call 1800 858 858.